Privacy Policy – AYZENOUR

AYZENOUR respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information, as well as your rights regarding your data.

By using the AYZENOUR website, you agree to the practices described in this policy.

1. Information We Collect

We may collect personal information when you place an order, register an account, or interact with our services. This information may include your name, email address, phone number, billing and shipping address, and payment details.

We collect and process this data to:

  • Process and deliver your orders
  • Manage your account
  • Verify transactions
  • Improve our website and services
  • Communicate with you بشأن الطلبات أو العروض

You may browse the website without providing personal data. Your identity remains anonymous unless you log in باستخدام حسابك.

2. Use of Information

We use your information to provide services, process transactions, and improve user experience.

With your consent, we may send promotional emails about products, offers, or updates. You can unsubscribe at any time using the link in our emails.

We may also use anonymized data for analytics, research, and improving website performance without identifying you personally.

3. Sharing of Information

We may share your information with trusted third parties only when necessary, such as:

  • Delivery companies to ship your orders
  • Payment processors to complete transactions
  • Service providers supporting website operations

We do not sell or rent your personal data to third parties. Your data may only be disclosed if required by law or to protect against fraud.

4. Cookies

AYZENOUR uses cookies to improve your browsing experience. Cookies are small files stored on your device that help us recognize you and enhance website functionality.

Cookies are required for certain features like the shopping cart. You can disable cookies in your browser settings, but this may limit some website functions.

We may also use analytics tools such as Google Analytics to understand user behavior and improve our services. These tools may collect non-personal data such as IP address and browsing activity.

5. Data Security

We implement appropriate security measures to protect your data from unauthorized access, loss, or misuse. This includes secure servers, encryption technologies (such as SSL), and restricted access to personal data.

However, no system is completely secure, and we cannot guarantee absolute protection. You are responsible for keeping your account credentials confidential.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion or restriction of your data
  • Opt out of marketing communications at any time

To exercise your rights, you can contact us through the website.

7. Third-Party Links

Our website may contain links to external websites. AYZENOUR is not responsible for the privacy practices or content of those sites.

8. Updates to This Policy

AYZENOUR reserves the right to update this Privacy Policy at any time. Changes will be effective once published on the website.